Consulting

Planning and Business Analysis

Our focus is on people, business inefficiencies, challenges and evaluate processes first – from there we consult with you on the appropriate Skype for Business solution for you business. Without proper planning and design, technology can be a waste of money. Our goal is to utilize business best practices and cost-effective technologies to solve business problems and to ensure that projects are delivered on schedule and on budget.

  • Advisory services for CTO’s and CIO’s in many industries
  • Road Map
  • Enterprise Architecture and Optimization Planning
  • Strategically aligned Project Architecture
  • ROI
  • Infrastructure Assessment
  • Skype for Business Training
  • Budgeting
  • Risk Assessment and Mitigation
  • Business Requirement Definition
  • Process Analysis
  • SIP Trunking
  • PBX Integration and Replacement

 

Implementation

Services

A company’s ability to effectively communicate and collaborate, both internally and outside of the organization, is more important now than ever. We take that fact seriously when offering our implementation services around Skype for Business, we are not the type of company to simply install Skype for Business, we are your partners in the process – we analyze your business and we implement the best solution for your company.

  • Private, Public and Hybrid Cloud
  • Tier 4 Colocation
  • Interoperability with Office 365
  • Exchange, Skype for Business, and SharePoint online
  • VoIP Gateway
  • Application Development
  • Cloud Managed Network infrastructure
  • Interfacing to Business Applications
  • Security
  • Scalability
  • Skype for Business Project Manager

 

Support

Managed Services

We offer a number of Skype for Business support packages including a comprehensive fixed-cost unlimited service that covers all aspects of managing and administering your Skype for Business infrastructure while fully supporting end-users.

  • Best Practices
  • Real Time Monitoring
  • Help Desk
  • Security
  • Proactive Maintenance
  • Reporting, Incident and Change Summary, Server Availability
  • Network Load Balancing monitoring to ensure best server performance
  • Dedicated Account Manager
  • Vendor Management

 

services